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How do you design a benefits and retirement strategy that works for a 23-year-old just starting their career and a 64-year-old thinking about when to step away?
That balancing act is where Canada’s leading pension and group benefits consultants distinguish themselves. Beyond managing renewals and keeping plans compliant, these consultants read the external environment, mine internal data, and turn both into strategies that work in practice for members at every stage of their working lives.
Benefits and Pensions Monitor’s Top Consultants 2026 have been recognized for their accomplishments and excellent service offerings over the past 12 months.
All winners in the group combine strong technical skills with a sharp awareness of how economic conditions, health trends, and public policy developments are reshaping plan needs and costs. Just as importantly, they understand each sponsor’s own experience – claims patterns, workforce composition, and member behaviour – and use that insight to get ahead of emerging pressures.
“Sponsors increasingly expect consultants to be proactive, anticipating pressures early and quantifying trade-offs,” says Ivan Sheehan, principal consultant and head of health strategies at Ontario Teachers Insurance Plan. “They want consultants to bring forward practical solutions, such as plan design modernization, stronger claims and pharmacy management strategies, and targeted health initiatives that improve outcomes.”
Another clear hallmark of the top consultants is how they approach member education. There’s a growing recognition that a single, generic campaign cannot meet the needs of a population that spans multiple generations, income levels, and degrees of financial literacy.
Terri Botosan, president for employee benefits, retirement, and life at HUB International Canada, says, “The consultants who are doing this well are delivering guidance through multiple channels – digital tools, group sessions, one-on-one support – and meeting members where they are rather than expecting members to come to them.”
In practice, that might mean targeted webinars for younger employees on how to use health spending accounts, in-person retirement planning sessions for older workers, and on-demand content that allows members to revisit topics in their own time. The unifying thread is a recognition that education must be continuous, accessible, and aligned with how people live and work if it is to change their behaviour.
💸 Rising overall benefit costs
📈 Persistent medical inflation and high single-digit health/dental trend (7–9 percent in Canada)
💊 Ongoing pressure from specialty and high-cost drugs, biologics, rare disease treatments, diabetes, and GLP1/weight loss medications
💉 Escalating and complex drug spend
📋 Need for tighter formulary management and stronger governance over drug plans
🛠️ Pressure to adopt smarter cost containment tools (pooling, stop-loss optimization, drug management programs, patient assistance programs)
🧠 Disability, mental health, and absence management
⚠️ Rising disability incidence and longer durations, especially tied to mental health
🔄 Workforce reintegration and sustainable return-to-work becoming core challenges
🤝 Need for earlier intervention, better coordination of absence management, and stronger alignment between benefits, mental health supports, and workplace accommodations
🎯 Demand for personalization and flexibility
🧩 Shift toward flexible, modular designs, wallets, HSAs/HCSAs, and tailored coverage by life stage, family situation, and health status
👨👩👧👦 Growing expectations for support around caregiver needs and broader whole person well-being
🌱 Whole person well-being and mental health integration
🫶 Movement beyond basic clinical coverage to integrated mental health, stress management, preventative care, and chronic condition management
📉 Need to link well-being programs directly to reduced absenteeism, disability costs, and productivity
🛡️ Governance, risk, and sustainability expectations
🧾 Stronger governance structures, clearer fiduciary oversight, and better documentation demanded by regulators and sponsors
🔁 Pressure to move away from “set and forget” plans toward long-term sustainable designs and smarter funding (including alternative and hybrid arrangements)
A key part of understanding the makeup of client plan factors, such as demographics, utilization patterns, health trends, and retirement readiness, is using tech to analyze sophisticated data models.
Instead of defaulting to a standard plan design and making minor adjustments at the margins, BPM’s Top Consultants 2026 begin by asking what the data say about this specific workforce.
“The predictive capability is particularly valuable. We can model outcomes, anticipate cost pressures before they hit, and help sponsors make proactive decisions rather than reactive ones,” adds Botosan.
That can mean rebalancing coverage ahead of a projected rise in high-cost drugs or reshaping mental health benefits as claims and wait time data reveal where members are struggling to access care.
The best consultants are also deploying AI correctly, allowing them to give advice that is more precise, timely, and grounded in what is happening within a plan. Consultants can now analyze large, complex data sets to identify claims trends, demographic shifts, utilization patterns, disease prevalence, and overall plan performance.
Sheehan says, “This enables insights to surface that were difficult to see in the past and supports decisions that optimize coverage while reducing avoidable costs.”

Just as ‘one size fits all’ does not work for members, it’s the same for the consulting model. That’s why the leading professionals have constructed ecosystems in which they are masters.
One of BPM’s Top Consultants 2026, John Glynn, principal at Ascent Insurance Services, has leaned into a boutique approach allowing for a high-touch, senior-led model that ensures clients receive experienced, strategic guidance at every stage, not just at renewal time.


This proximity manifests in faster decision-making, more thoughtful plan design, and stronger advocacy with insurers.
“This eliminates the disconnect often seen in more layered service models present in larger firms where high turnover and account reassignments disrupt the flow of the client experience,” says Glynn. “Our approach also enables a more proactive and personalized experience. We’re able to anticipate challenges, provide timely insights, and tailor strategies that align closely with each client’s goals.”
Another of BPM’s Top Consultants 2026, Chris Gory of Orchard Benefits, is a one-man operation who has created a reputation for himself in the tech and start-up world, a sector where 112 of his 127 clients belong. His background in coding gives him a natural affinity with founders and senior leaders in technology companies.


“I can ask if they are trying to hire a front-end developer or a back-end developer. Or ask if their platform is built on Python, Ruby on Rails, JavaScript – and they know I understand. It’s being able to walk the walk,” he explains.
That credibility opens the door to deeper conversations about benefits and retirement design because clients see him as someone who understands their business model, not just their benefits.
Gory’s client base skews younger, and their priorities reflect that. He has seen strong demand for paramedical services, health spending accounts, and dental coverage, alongside a marked increase in interest in mental health support.
To meet those needs, he has invested heavily in technology of his own. He used his coding skills to build benchmarking tools and draw on the rich data set within the tech sector he has access to. More recently, he has developed AI-driven solutions that automate administrative work and allow him to spend more time understanding his clients’ businesses and their employees’ needs.
Notably, he used to spend December 2 every year asking insurance companies to send off taxable benefits reports. That task is now fully automated, freeing capacity that can be redirected to claims experience analysis, plan design refinement, and clearer communication materials for employees.
“I have AI that does risk profiling where it actually pulls down data from government sites to be predictive about what’s going to happen with the employees over the next couple of years, for example, from a mental health or fertility standpoint,” he says.
Glynn’s work offers a concrete illustration of how a data-driven approach can change renewal outcomes. In one case, a mid-sized professional services firm faced a projected 28 percent premium increase, driven largely by rising drug claims and the lack of a coherent long-term strategy.
Rather than accepting the initial projection, Glynn undertook a detailed claims analysis to identify the specific cost drivers, including specialty medications and underutilized plan features. That work formed the basis for a targeted redesign. The firm introduced a managed drug formulary, adjusted various maximums, and established a health care spending account to give employees more flexibility while easing pressure on insured benefits and, ultimately, premiums.
“At renewal, we used this data to challenge the insurer’s assumptions and reposition the plan. As a result, we reduced the increase from 28 percent to nine percent, while improving cost predictability and maintaining a competitive benefits offering,” explains Glynn. “This case is one of many examples that highlight our ability to combine data analytics, strategic design, and effective negotiation to deliver measurable, sustainable results for our clients.”
Beyond individual cases, Vancouver-based Glynn has also guided several clients through transitions, from fully insured to hybrid funding arrangements, to more closely align costs with actual claims experience.
He adds, “Across our broader client base, hybrid arrangements have typically delivered savings compared to fully insured plans, while also improving transparency and cash flow.”
This means that in lower-claim years, clients directly benefit from surplus retention, and in higher-claim years, stop-loss protection limits downside risk. The message to sponsors is clear: there is value in revisiting funding strategy as well as design, particularly when that review is grounded in robust data and a clear understanding of risk tolerance.

The often-unspoken element of a top consultant’s role is to package their services in a way that connects seamlessly with clients. A strategy or plan is only effective if acted upon, and this is where the service element matters.
For Gory, the philosophy is straightforward. “I’ve always taken the belief that whether the company has two employees or 200 or 500, you service the hell out of them regardless. That's what I do, and I think that’s why I’ve had so many of these tech companies who remain loyal.”
However, proving that service goes beyond being well known in the start-up sector, Gory has a long-standing manufacturing client with 220 employees and an average age of 59. This is not a group that readily embraces new technology, so Gory adapted his approach. Rather than pushing a fully digital experience, he created a simple page with key links and contact information, along with a QR code for those who wish to access the carrier app, and a clear summary of the various perks programs in place.
“It was a kind of in-between step with regard to technology for them,” he says.

The same ethos extends to Glynn, who ensures he can offer the best to clients by getting ahead of renewals through combining early data analysis with the clients' plan design. That preparation enables disciplined negotiations that factor in trend, demographics, and historical experience rather than relying solely on carrier assumptions.
“We begin by conducting a deep dive into claims data several months in advance of the renewal, identifying key cost drivers such as high-cost drugs, paramedical overutilization, and outliers in usage,” he explains. “From there, we discuss targeted plan design changes such as drug coverage optimization, reviewing suitable limits based on historical claims data, and refining pooling or stop-loss structures to address those drivers without broadly reducing coverage.”
The next step is validating the underwriting assumptions using his firm’s own data, benchmarking, and trend analysis across carriers, allowing Glynn and his team to challenge pricing and remove conservatism often built into renewals. Ascent utilizes deep relationships with carrier partners to get the best deals.
“We leverage our strength and size in the marketplace to help our clients get the best coverage at the lowest cost," he says.
By aligning strategy well in advance and going into the renewal with a clear, data-backed narrative, Glynn has been able to reduce projected increases by approximately 50 percent for several clients, thus delivering more stable and predictable outcomes despite rising inflationary pressures in the market.

Benefits and Pensions Monitor launched the nominations for its third annual Top Pension and Group Benefits Consultants report on January 5 in line with the publication’s goal to recognize the elite consultancy firms in the benefits and pensions sector. Entrants were requested to outline their accomplishments over the last 12 months and explain the distinctive service offerings that distinguish these firms, along with the value they deliver to their clientele.
In the process of selecting the Top Pension and Group Benefits Consultants, BPM meticulously evaluated all nominations, scrutinizing each firm’s significant contributions to its clients and the benefits and pensions industry.