HUB International

Website: hubinternational.com/en-CA/
Head office address (Canada): 1900 – 505 Burrard St., Vancouver, BC V7X 1M6
Year established: 1998
Ownership structure: private, backed by Hellman & Friedman (controlling interest)
Target market/client profile: businesses, individuals, and employer groups across industries such as agribusiness, construction, entertainment, financial institutions, healthcare, hospitality, real estate, and transportation in Canada and the US
Number of professional staff: over 20,000 across NA
Canadian office locations: Alberta, British Columbia, New Brunswick, Manitoba, Newfoundland and Labrador, Nova Scotia, Northwest Territories, Ontario, Quebec, Saskatchewan, Prince Edward Island, and Yukon

HUB International Limited (HUB) is a Chicago-based insurance brokerage with Canadian roots and more than 570 offices in North America. The firm covers commercial and personal insurance, employee benefits, risk services, and retirement and private wealth. HUB reported US$4.8 billion in revenue for 2024 and serves over two million clients.

History of HUB International

HUB International formed in 1998 when 11 Canadian insurance brokerages merged under one brand. The firms wanted to build a national brokerage that could match the scale of larger competitors.

Martin Hughes, the founding CEO, led the merger and took the new company public on the Toronto Stock Exchange. The IPO gave HUB the capital it needed to start growing beyond Canada.

From Canada to Chicago

HUB International used that capital to buy US brokerages and quickly grew its footprint south of the border. The firm moved its corporate headquarters from Vancouver to Chicago in 2001 to reflect its North American reach.

British private equity firm Apax Partners then took HUB private in 2007 in a deal worth roughly US$1.8 billion. That transaction set the stage for an even bigger ownership shift six years later.

Growth under Hellman & Friedman

Hellman & Friedman, a San Francisco-based private equity firm, acquired HUB International in 2013 and sped up the pace of acquisitions. The firm has since closed more than 800 deals throughout North America.

HUB's revenue reached US$4.8 billion by 2024 with over 20,000 employees across more than 570 offices. Toronto-based Altas Partners and other global investors took minority stakes in May 2025 at a US$29 billion valuation.

HUB International as industry researcher

HUB published its 2026 North American Report in late 2025 with findings from research within 10 industries. The report found that one-third of companies still lack a mature risk management strategy despite rising cost and cyber pressures.

HUB International's 2026 benefits outlook then flagged rising drug costs and mental health claims as top pressures for plan sponsors in January. The same report noted that upcoming generic GLP-1 medications could ease cost pressures for employer benefit plans.

HUB International products and services

HUB offers business insurance, employee benefits, retirement and private wealth, and personal insurance across Canada:

Business insurance and risk services

  • commercial property: coverage for buildings and business assets
  • general liability: protection from third-party claims
  • professional liability: errors and omissions coverage
  • cyber insurance: coverage for data breaches and related losses
  • business interruption: income protection during operational disruptions
  • claims management: oversight and support for active claims
  • workplace safety: risk prevention and compliance programs

Employee benefits

  • employee health and performance: group health, dental, and wellness coverage
  • pharmacy benefits management: drug formulary design and cost control
  • strategic benefits planning: plan design, cost management, and benchmarking
  • HR technology and benefits administration: digital tools for enrolment and plan management

Retirement and private wealth

  • group RRSPs: employer-sponsored registered retirement savings plans
  • DC pension plans: defined contribution plans with investment options
  • DB pension plans: consulting and administration for defined benefit plans
  • TFSAs: tax-free savings within group plan structures
  • investment consulting: asset allocation, fund selection, and manager oversight
  • retirement planning: decumulation strategies and readiness support

Personal insurance

  • auto: vehicle coverage for individuals and families
  • homeowners: protection for property, contents, and liability
  • high net worth: tailored coverage for high-value personal assets
  • personal umbrella: added liability beyond standard policies

HUB acts as a brokerage and places coverage through insurance carriers rather than underwriting policies itself. The firm also runs a wholesale division and programs for independent brokers and professional associations.

Leadership and governance

Marc Cohen is president and CEO of HUB International and sits on its board of directors. He led HUB's US East Region before becoming president in 2017 and CEO in 2018. Cohen started his insurance career in 1988 at Walter Kaye Associates, which HUB later acquired.

Cohen leads HUB International's executive management team:

  • Joseph C. Hyde as CFO
  • Tina Osen as president, HUB International Canada
  • John (Jack) McGrath as regional president, Pacific (also oversees employee benefits and retirement and private wealth)
  • Amy Halliburton as CHRO
  • John Albright as chief legal officer

HUB's board of directors includes members from its private equity partners. The board includes as of December 2025:

  • Dino Robusto as chair (former CEO of CNA Financial)
  • Wayne Peacock as director (former president and CEO of USAA)
  • Marc I. Cohen as CEO and board member

The board also has representatives from Hellman & Friedman, Altas Partners, and Leonard Green & Partners. HUB International separated the chair and CEO roles in December 2025 to broaden board oversight as the firm grows.

Client base and market focus

HUB International serves businesses, employer groups, and individuals in eight Canadian sectors:

  1. agribusiness
  2. construction
  3. entertainment
  4. financial institutions
  5. healthcare
  6. hospitality
  7. real estate
  8. transportation

The firm also runs group insurance programs for professional associations. Non-insurance businesses can partner with HUB to offer personal insurance to their own customers.

HUB International's Canadian footprint

HUB operates in every Canadian province and territory except Nunavut. The Canadian arm includes six regional retail entities along with HUB Financial, Cansure wholesale, and Totten Insurance Group.

Those divisions are among more than 24 HUB subsidiaries registered in Canada.

Advising plan sponsors on retirement

The firm's investment consulting team also advises plan sponsors on retirement readiness and decumulation. A 2026 BPM interview with HUB International explored the longevity crisis and updated CAP guidelines for plan members.

Awards, recognition, and industry involvement

HUB International has earned workplace and employer awards from several organizations in recent years. The firm and its Canadian leaders have also been recognized for community and conservation work.

Awards and recognition

  • America's Greatest Workplaces for Culture, Belonging & Community (2026)
  • Top 20 Best Finance Companies to Work For (2026)
  • America's Most Patriotic Companies (2026)
  • #4 Ranked Internship Program (2026)
  • Best for Vets Employers (2025)

Two HUB professionals were also named to BPM's Rising Stars list (2025) for top benefits and pensions professionals under 40 in Canada. The list featured Jarrett Zavitz, employee benefits and retirement advisor at HUB Zavitz, and Stephen Bromley, senior group retirement consultant at HUB International Canada.

Community and industry involvement

HUB International runs a community program called HUB GIVES where each regional office picks a local cause. Focus areas include:

  • fighting disease
  • supporting families in need
  • supporting seniors and youth

HUB also appears in BPM's consultant directory with full contact and service details.

The latest HUB International news

Why employers need 'a holistic approach' to solve the longevity crisis

'Retirement is one of life’s biggest transitions... Members have to take a much more preventative and proactive ownership over their own retirement,’ argues HUB’s Joe Connolly

‘Look at these costs as an investment into our business'

While rising drug costs, mental health claims are set to challenge plans in 2026, employers can maintain a resilient benefits strategy, argues HUB International’s Phillip Benda

Employers gamble on thin risk defences while costs and cyber threats climb

Survey shows most firms manage risk at basic level as 2026 pressures build

Data without strategy falls short in employee benefits, experts warn

'Your gravy is in your internal data,' says UPEI's Kelly Drummond

Why 'data is the great connector' to enhance benefits strategies

'Benefits aren't really a side perk anymore and the data is really clear about that,' says HUB International Canada's Faizal Mitha

Three in four employees link personalized benefits to staying with their employer

2025 index shows flexibility and work-life balance now lead employee benefit priorities over pay

Enhancing Retirement Planning: Addressing Financial and Emotional Wellbeing

'We can't underestimate the impact of financial uncertainty on individuals'

The secret to a successful benefits strategy? It all boils down to this leadership skill

The secret to a successful benefits strategy? It all boils down to this leadership skill